Thank-you to the whole team at Jiva Dental for all of my recent treatment. Having previously had horrible experiences having two wisdom teeth removed elsewhere the thought of having more done was not pleasant. I had put off visiting the dentist for years! At Jiva the whole experience was different; calm, relaxed, painless and I had confidence in the team before the procedure. I have also had invisalign straightening, hygienist appointments and a filling. All of which were carried out effectively. The surgery is warm and welcoming and the team are very friendly. I am very happy with the whole experience and results! I would definitely recommend Jiva Dental!
For the first time in my life I have found a dentistry practice that I'm happy and confident to keep returning to. The staff are highly professional, very friendly and simply excellent at what they do. Thank you to the whole team!
I am so pleased that I changed my dentist and joined Jiva Dental. Bob is brilliant as well as his welcoming team. I have had whitening (zoom) which Has given me brilliant results. My tooth implant at the front top of my mouth has been carried out by the team here, being in the most visible position in my mouth, it had to be perfect and it is.
I am actually a nervous patient but trust everybody here so much that now I am quite relaxed.
As an extremely nervous patient, I was looking for a practice that offered gas & air. With, I have to say, not much luck. I was not aware of any other alternative to IV sedation. However, Jiva offer a nasal option. Two sniffs & you’re done. I don't remember a thing. Totally patient friendly & `totally pain free`.
If that wasn't good enough, there was the team. From my initial call with Esther, continue help & support from Stella & Dr Bob's great work. Best customer service I have had in a very long time. A fantastic experience. I would highly recommend Jiva & will be moving to them as a permanent client.
Once you have experienced Jiva Dental you will never want to step foot in another dental surgery again. Dr Bob, Stella and the team are amazing !! They really do tick all of the boxes.
From the moment you make contact with Jiva to make an appointment, Stella puts you at ease and then, when you walk into the surgery, the surroundings are so welcoming - it feels more like you have walked into the lobby of a boutique hotel than a dental surgery.
Dr Bob is just outstanding. As well as being incredibly proficient (and efficient), he takes the time to explain what he is doing, what he has found, and shows you images of your teeth throughout your treatment so you understand what is being done and why - all while being very affable. He is simply the best dentist I have ever seen.
As well as having my 30+ year old fillings replaced, I also had a Enlighten treatment to whiten my teeth. I now have the most fabulous looking teeth (I never thought I would have teeth that look this good !). The 2 week Enlighten treatment was so easy to follow. I was able to take the trays camping and on holidays to Europe without any problems. I have tried whitening treatments before - home kits and dentist treatments - and none of them came close to achieving the results that I obtained with Enlighten. My teeth even ended up brighter than that guaranteed shade of B1 ! (ask to see the before and after photos - WOW !) I am so, so happy with them !!
Jiva Dental is a world apart from any dentist you have been to before. If I could give them 10 stars out of 5 I would - they really are that good.
I came to Jiva Dental to change my smile as my teeth where a bit like jigsaw puzzles. Bob not only transformed my smile with Invisalign but he completely changed my life as my new smile has given me much needed confidence through a very difficult time. Stella has given me immaculate service and is genuinely one of the kindest people I have ever met. Bob and his team are incredibly efficient and dedicated, I would highly recommend their service.
Thank you for looking after my and my two young children's dental health. We are ecstatic with your excellent service.
I've been a patient at Jiva Dental since 2012 and the quality of treatment has always been excellent. Everyone goes out of their way to make you feel at ease. I've also particularly appreciated the way that Bob makes you feel involved in your treatment, showing you photos of any issues with your teeth, clearly explaining the treatment options and showing before and after images of the work. I'd thoroughly recommend Jiva Dental.
I had avoided going to the Dentist as much as I could and only went when I was in pain, because I was terrified. I never usually completed the treatment if there was any other work to be done. Then in July I decided that I had to do something as my teeth were in a terrible state and I was so conscious of them, especially when I smiled. I found Jiva Dental and I can honestly say Bob and his team saved my teeth. When you walk into the surgery there is a sense of peace and serenity and it really does calm you. But the best thing is that if you are a very nervous patient like me, you can have sedation and this why I chose Jiva, because that was the only way I was going to get my teeth sorted. Also, Bob is so gentle, patient and really knows how to handle nervous patients, as do his staff. Today, was the last treatment, it feels so good and I am really pleased, because now I can go and get my teeth whitened with Jiva now that all the work has been done.. Believe you me, I never thought this time last year that I would ever achieve this and without Jiva it would not have been possible. Thank you again. Best wishes Christine
I was originally attracted to Jiva Dental due to the deal they were offering on the Invisilign treatment, but since finishing this I have remained a patient here as my experience during that time was so positive. I have to agree with the other reviews that Jiva Dental have a fantastic team who provide you with the best experience you could hope to get when visiting the dentist, their customer service is second to none. The invisilign treatment was also great, well worth the time and money.
A fear of the dentist had stopped me going for 15 years and a result I had a number of fillings that were causing me pain. I put up with this situation for years as I was too embarrassed and scared to get them fixed. I'll be forever grateful that I found Jiva Dental. I found it very difficult to summon the courage to get in touch, but the warm and friendly reply I received from Stella put me at ease and my appointment was made quickly.
As I stepped into their reception area, I assumed I must have been in the wrong place. It didn't look at all like a dentist surgery! There were no rows of chairs, tatty magazines, or that smell of antiseptic. There was just calm. A light, airy, showroom of a reception, where comfy sofas, fresh flowers and the soft smell of incense created a pleasant and relaxing atmosphere. Stella welcomed me so kindly and made me and my partner a drink while I filled out some forms. Then Dr Bob came and introduced himself to me - his friendly smile and relaxed manner immediately put me more at ease. I got a bit emotional when I explained why I hadn't been in so long, but Bob understood and didn't judge. He listened to my concerns and reassured me that I could do this.
Feeling relaxed with Bob and the team and knowing what my treatment plan was, I then wanted to get going as soon as possible, so booked my first filling in for the the following week, along with an appointment with his hygienist, Jenny. I wanted to get all my treatments done in only a few months so I could have my teeth whitened before my wedding and I was assured this could be done in time. Bob went over each procedure in detail and made sure I understood what would be happening before he did anything. He made it clear that if I needed a break he could stop at any time. Once the first filling was over, I didn't know why I had waited so long for treatment - it was so quick and completely painless!
Since that first visit I have had a number of other fillings and a crown fitted. All were as easy as the first, due to the way Bob prioritised my comfort and the expert way he practices his dentistry. The nurses, Jess and Laura, have also been fantastic - attentive, caring and friendly. I never felt any pain in any of the treatments I have had. Because Bob was true to his word about what to expect, my trust and confidence increased with each visit. I actually began to look forward to my appointments, which is something I never thought I'd say!
Bob is the most fantastic communicator with nervous people - he genuinely cared about how I was feeling and wanted to build my confidence. In addition, his skill and enthusiasm for his profession is evident. The temporary crown he made me while my real one was being done looked like a perfect tooth, you wouldn't have known the difference. I now smile with confidence and I have had some lovely comments about my teeth, particularly following the whitening treatment I had through the practice.
I feel that I have come such a long way since my initial appointment and I cannot express my gratitude enough to Bob and the team for helping me overcome my fears. Getting over my phobia has been so empowering for me and the impact on my confidence in this, and other areas of my life as a result, cannot be overstated. I would recommend this practice to everyone, and particularly to anxious patients. Thank you all so much!!
Jiva Dental was a revolution in dentistry for me i cant explain just how professional this team are, i was always nervous going to the dentist and because of this i let my teeth deteriorate, i now enjoy going to the dentist for treatment which i never thought i would say.
I highly recommend going to jiva for your dental treatment they really know what they are doing from the moment you walk in with a lovely smile from Stella who makes you feel so at home and makes you a nice drink of your choice while you wait for Dr Bob to do his magic, thank you to you all for a wonderful experience
Five star experience as soon as you walk into the practice. The ambiance of the practice is peaceful and relaxing, with stylish furnishing. The team are warm, friendly, and entirely attentive to your needs. Bob (dentist) is always up to date with the latest advancements in treatment so you can trust that you're provided real expert advice to get you the best results.
Like many people I have been weary of dentists in the past and as a result avoiding going for many years, Jiva and Bob in particular has totally changed my opinion and attitude, the atmosphere is warm and friendly, Bob profession and caring manner has totally restored my faith, allowing me to receive the treatment I needed, which was excellent
My trust was rewarded as it was a very pleasant experience, my smile is better than it has ever been which in turn has boosted my confidence which has be a very pleasant side effect.
I found Bob and Stella's dentistry team extremely friendly and professional. They made me feel at ease and comfortable about the treatments i have had.. I have seen them for over 3 years now. My teeth have leaped from the stone age to 21st century and i am a happy smiley person :-)
Can't believe it has been a year and a half and my Invisalign treatment has come to an end! I was so skeptical before the start, but the results have been incredible! With an amazing staff and a positive aura, Jiva Dental just couldn't have been any better. I am extremely happy about my decision to go ahead for Invisalign and fulfill my dream of having a perfect smile! Thank you Stella & Bob!
It's ALL about the hard sell!! I spent about 5 minutes actually in the chair having my teeth 'examined' (and I use that term loosely) and more time in the 'consultation room' (aka the SELLING room) and the waiting area! And in the 2 appointments I had, both took about 2hrs of my time!!! Also I was told I needed a filling, but when went to have the treatment my appointment time was taken up with a hard sell on Invisalign instead. The thing is Jiva dental were preaching to the converted! I've done my research and am already 'sold' on the treatment, but definitely NOT with Jiva dental now!! And when I asked about the filling I was supposed to be having, I was told it wasn't that urgent (well all my allotted time had been taken up with the hard sell) and was told I'd have to come back AGAIN another time! Obviously my precious time and travel to/from the dentist is not considered at all by Jiva dental! How is this good customer service? Well this not only angered me but also raised my suspicions, so I made an appointment with another dentist only to be told (surprise surprise) I don't need a filling at all! So, if you have endless hours to kill and money to burn, this is definitely the dentist for you!
I found both Stella, Bob and the hygienist at Jiva Dental to be really friendly, professional and welcoming. The practice itself is super clean and relaxing, with inscents burning in the waiting lounge whilst you wait to be seen. I had Bob for my dentist and found him to be very knowledgeable and gentle. He informed me of what he was doing as he was doing it and made me feel at ease during both of my appointments with him. He answered any questions that I had and made sure I understood - the hygienist is a real sweetheart as well. Couldn't recommend this place more! Was really happy with the services provided.
For the first time in my life I am not nervous at all when going to the dentist.
I came to Jiva Dental last year in october, and they had to do a lot of work with my teeth.
Ola (my dentist) is amazing. I am very impressed with the work she has done on my teeth. They are looking excellent now. Also the ambiance of the practice is very relaxing and Stella, makes you feel always welcome. All in all I found the service super friendly and would recommend Jiva Dental to anyone!!
Jiva has been our dentist for many years. Bob and his team have been nothing but professional, friendly, and caring. Bob is excellent and from a simple filling to more complicated bridge work and implants he always puts the patients' concerns and comfort first. His superior expertise makes for a much more stress free experience when having dental treatment - which is why we chose Jiva in the first place all those years ago!
I always have a good experience when I go to the Java Dental. I don't feel nervous at all as before and I do look forward to having my checkups. The staff here are very friendly and have genuine time for you. They make you feel at home and are approachable. When I leave the Dental Practice after a checkup I know The my mouth and teeth have been looked after very well and don't have to worry. ? Thanks .